Frequently Asked Questions

Everything you need to know about shopping with STB

How do I determine the right size for my order?

Each product page features a detailed 'Size Guide' with specific measurements in inches and centimeters. We recommend measuring a similar garment you already own to ensure the perfect fit.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label for your convenience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping varies by location but generally takes 7-14 business days.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna and Afterpay.

How should I care for my STB garments?

To maintain the quality of your fashion pieces, we recommend following the specific care label instructions inside each garment. Generally, washing in cold water and air drying is best for longevity.

Can I track my order once it has shipped?

Yes, as soon as your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery status in real-time.